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About us

About Connect Hearing

At Connect Hearing, we believe that every sound connects us to our world.

We enable better hearing. We offer a full spectrum of hearing testing and solutions to meet our customers’ lifestyles and budgets. Our approach with our customers is warm, professional and straightforward.

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About Advanced Bionics

Advanced Bionics is a global leader in developing the most advanced cochlear implant systems in the world. Acquired by Sonova Holding AG and working with Phonak since 2009, AB develops cutting-edge cochlear implant technology that restores hearing to those with severe-to-profound hearing loss.


About Connect Hearing Privacy Policy: 

Privacy Policy | Connect Hearing


About Connect Hearing Return Policy: 

It is important you are satisfied with your purchase, if you need to return your accessories, we provide a 30 day return period.  Accessories must be returned unopened and with original packaging. Return postage is the responsibility of the purchaser. Refunds are applied to the original payment card.


About Connect Hearing Sales and Shipping  Policy: 

Products are sold in Canadian dollars and only to an Advanced Bionics wearer within Canada.


  • Free shipping within Canada on orders of $100.00 or more.
  • For Order values of $1 to $99.99 a $15 flat rate + GST is applied (Canada only)
  • Free pick up available at our AB office at Connect Hearing 1963 Yonge St, Toronto, ON M4S 1Z6. 
  • Items ordered can only be shipped to a Canadian address 



Advanced Bionics Cochlear Implant servicing and support is offered exclusively through our World of Hearing - Connect Hearing Clinic.

1963 Yonge St, Toronto, ON M4S 1Z6

AB Support Hours:

For support with your Advanced Bionics Cochlear Implant  1.888.272.7440 or email