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About us

About Connect Hearing

At Connect Hearing, we believe that every sound connects us to our world.

We enable better hearing. We offer a full spectrum of hearing testing and solutions to meet our customers’ lifestyles and budgets. Our approach with our customers is warm, professional and straightforward.

Visit us at: www.connecthearing.ca

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About Advanced Bionics

Advanced Bionics is a global leader in developing the most advanced cochlear implant systems in the world. Acquired by Sonova Holding AG and working with Phonak since 2009, AB develops cutting-edge cochlear implant technology that restores hearing to those with severe-to-profound hearing loss.

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About Connect Hearing Privacy Policy: 

Privacy Policy | Connect Hearing

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About Connect Hearing Return Policy: 

It is important you are satisfied with your purchase, if you need to return your accessories, we provide a 30 day return period.  Accessories must be returned unopened and with original packaging. Return postage is the responsibility of the purchaser. Refunds are applied to the original payment card.

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About Connect Hearing Sales and Shipping  Policy: 

Products are sold in Canadian dollars and only to an Advanced Bionics wearer within Canada.

Shipping:

  • Free shipping within Canada on orders of $100.00 or more.
  • For Order values of $1 to $99.99 a $15 flat rate + GST is applied (Canada only)
  • Free pick up available at our AB office at Connect Hearing 1963 Yonge St, Toronto, ON M4S 1Z6. 
  • Items ordered can only be shipped to a Canadian address 

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Contact 

Advanced Bionics Cochlear Implant servicing and support is offered exclusively through our World of Hearing - Connect Hearing Clinic.

1963 Yonge St, Toronto, ON M4S 1Z6

https://goo.gl/maps/VRXZrB6dWovb58PWA

AB Support Hours:

For support with your Advanced Bionics Cochlear Implant  1.888.272.7440 or email absupport@connecthearing.ca.